Barbara G
HILLSBORO, IL | 2025 GMC AcadiaOctober 19, 2026
The service department went above and beyond to get the repair made to my GMC Acadia. My husband was busy in the field with harvest and my schedule as a teacher made dropping off my car for the service pretty much impossible. I greatly appreciate the service team picking up my car to do the service and then returning it when it was completed. I also appreciated being able to schedule the repair and the installation of floor mats in the same visit.
Jeffery M
MOUNT OLIVE, IL | 2026 Chevrolet TrailblazerOctober 19, 2026
Outstanding service!!!
Mr. L
STAUNTON, IL | 2016 Chevrolet ColoradoSeptember 19, 2026
A pleasure to do business with the people at Steve Schmitt, easy to get appointment to service truck, everybody is always very friendly. Great service thanks again.
Response from Litchfield GMC
September 21, 2026Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Brian P
MORRISONVILLE, IL | 2026 Chevrolet Silverado 1500September 11, 2026
It was painless and everyone listen to are concerns and didn’t push anything.
Response from Litchfield GMC
September 14, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Steve Schmitt of Litchfield INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
David K
GREENVILLE, IL | 2025 Chevrolet Silverado 1500September 11, 2026
It was easy to make an appointment to have my vehicle serviced. Simply called Ray Wright, he offered a couple options for a time, picked the one I wanted.
It was an easy 45 minutes for the oil change. They even washed my vehicle.
Response from Litchfield GMC
September 14, 2026Hello there, we appreciate you taking the time to leave us this feedback. Thank you for choosing Steve Schmitt of Litchfield INC. as your first choice for all your automotive needs! Have a great day!
Ricky F
RAYMOND, IL | 2026 GMC Sierra 1500September 11, 2026
Thank you for making this experience so easy!
Response from Litchfield GMC
September 14, 2026Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David D
GLEN CARBON, IL | 2018 GMC TerrainAugust 29, 2026
I always get outstanding service at this dealership. They are fast and efficient and thoroughly perform the necessary service. In addition, my car is cleaned and washed upon delivery. I trust everyone at this dealership and appreciate the professionalism and kindness by Ray, Bob, and Kyle.
Response from Litchfield GMC
August 29, 2026Hi, we are so happy to read such a great review about Steve Schmitt of Litchfield INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLIAM G
GILLESPIE, IL | 2026 Chevrolet Silverado 1500August 23, 2026
I was told my new vehicle would be detailed when I bought it and it was not. I then made arrangements to take ot back to get some spots I noticed in the paint fixed and detailed. When I brought truck back home and looked it over the spots in paintbwas still there the truck had not even had a vacuum taken to the interior and it was actually dirtier then when I dropped it off so not very happy with the service.
Response from Litchfield GMC
August 26, 2026We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (217) 324-3932 so we can work towards a resolution. We look forward to hearing from you.
Laurel L
STAUNTON, IL | 2025 Buick Encore GXAugust 19, 2026
Always a good service. Ray, makes it the best - always something funny to say and put a smile on our faces.
Response from Litchfield GMC
August 19, 2026Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
Dale J
WITT, IL | 2026 Chevrolet EquinoxAugust 12, 2026
We want to thank Ray, the service department and all of the helpful and friendly staff at Litchfield Steve Schmitt. You go above and beyond to insure that we are satisfied and well taken care of, constant text updates, calls, phone calls etc to see that we are happy. We don't feel like customers we feel like a big part of the Steve Schmitt family........ Thank you all so much.
Response from Litchfield GMC
August 12, 2026Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! We hope you have a great day!