Reviews

It was painless and everyone listen to are concerns and didn’t push anything.

It was easy to make an appointment to have my vehicle serviced. Simply called Ray Wright, he offered a couple options for a time, picked the one I wanted. It was an easy 45 minutes for the oil change. They even washed my vehicle.

Thank you for making this experience so easy!

I always get outstanding service at this dealership. They are fast and efficient and thoroughly perform the necessary service. In addition, my car is cleaned and washed upon delivery. I trust everyone at this dealership and appreciate the professionalism and kindness by Ray, Bob, and Kyle.

I was told my new vehicle would be detailed when I bought it and it was not. I then made arrangements to take ot back to get some spots I noticed in the paint fixed and detailed. When I brought truck back home and looked it over the spots in paintbwas still there the truck had not even had a vacuum taken to the interior and it was actually dirtier then when I dropped it off so not very happy with the service.

Always a good service. Ray, makes it the best - always something funny to say and put a smile on our faces.

We want to thank Ray, the service department and all of the helpful and friendly staff at Litchfield Steve Schmitt. You go above and beyond to insure that we are satisfied and well taken care of, constant text updates, calls, phone calls etc to see that we are happy. We don't feel like customers we feel like a big part of the Steve Schmitt family........ Thank you all so much.

Great customer service!

I took my Acadia in for an oil change and tire rotation. The staff were friendly and completed the work in a timely manner.

When I scheduled the appointment, I said I wanted front and rear window wipers replaced. I also told the guy when I arrived, but he did not make up a work order with me before I went inside to wait. When I GOT HOME and lifting my walker out, I decided to lift the rear wiper to run my hand along it, but the half torn wiper blade fell out. So I had to go back to the dealership to get it replaced! I was not happy, but they got it done promptly.